Safe Stay

Social distancing and strict hygiene practices have become the norm in today’s world. “B Hotel Bishkek Safe Stay” is a program that details safety standards for the well-being of guests and colleagues.

“From the very beginning of B Hotel Bishkek, the top priority has been the safety and comfort of our guests and team members. As the hospitality industry evolves to meet the changing expectations of travelers – especially in the aftermath of the coronavirus pandemic, B Hotel Bishkek Team Launched “Stay Safe” program and protocols. The goal of this program is to provide peace of mind and confidence for guests and the hotel team”. – General Director of B Hotel Bishkek Saltanat Midin.

The protocol applies to both the guest areas and the hotel, rooms, restaurant. Some of the most important areas we would like to highlight these are:

Lobby and public areas

  • Checking the temperature of each guest of the hotel and restaurant upon arrival
  • Requiring guests to complete an application form proving they are COVID19 free.
  • Issuance of personal “B Hotel Health Kit” masks, disinfectants for guests and staff.
  • Downtime between reservations in the same room has doubled.
  • Keeping distance in the lobby, restaurant and other public areas
  • Employees will use additional personal protective gear such as N95 face mask and disposable latex gloves, in addition to being required to wear pants, long sleeves and closed shoes at all times.
  • Employees will also be required to increase frequency of handwashing to up to every half hour, maintain distance with co-workers, refrain close greetings, among other actions to avoid illness. Staff temperatures will be continuously checked and those who have any symptoms of illness must remain home.
  • Hiring a dedicated manager to monitor compliance with the safety protocol, cleaning and waste disposal.
  • Use of enhanced antibacterial and antiviral cleaning products for cleaning rooms, dishes, clothes of guests and colleagues.
  • Reducing the number of points of contact in public and indoors: objects with high levels of contact in public places, such as reading materials, will be removed to minimize contamination and contact with guests.
  • Antibacterial gel stations will be available in all public spaces and on each floor

Cleaning according to B Hotel Bishkek Safe Stay protocols:

  • Updating rules and procedures of Housekeeping department: cleaning rooms and public areas, training the use of disinfectants and cleaning procedures.
  • Upon check-out, all rooms will be disinfected by a maintenance staff member using a fogging technique to kill all bacteria, followed by detailed housekeeping service.
  • Cleaning frequency will increase with most areas to be disinfected every three hours, and high-touch surfaces and high-frequented areas even more. All items entering the resorts will be disinfected, including guest suitcases and other deliveries.
  • Improved and frequent cleaning of all high-touch surfaces in common areas such as doorknobs, light switches, faucets and remote controls, elevators, and so on.
  • Restaurant utensils, clothing, etc., are soaked before washing using disinfectants.

* IMPORTANT! All disinfectants contain chemical Elements that were selected from the “List N Products with Emerging Viral Pathogens AND Human Coronavirus claims for use against SARS-CoV-2”, approved by the international community on 09/15/2020. You can familiarize yourself with this list at the link https://cdn.ymaws.com/www.medicaldevices.org/resource/resmgr/covid19docs/05.07_5.rtw_epa_-_list_n_-_d.pdf

These products are safe for the health of guests and the environment.

Guests wishing to receive contactless check-in via the “B Hotel Bishkek Safe Stay” protocols can:

  • Check in, choose room, attach files through the online booking system
  • Get the reception desk consultation online
  • Touchless Digital Menu System for Restaurants and Hotels
  • Pay for hotel and restaurant services without physical interaction
  • Get the digital key of the number you specified, the TV and air conditioner remote control using your mobile devices through free mobile applications that our IT specialists will help you to install

For the guests who prefer traditional check-in, physical distancing measures will be taken to guide guests on how to safely proceed through the check-in and check-out process.

“These rules will in no way be a new burden for guests, all procedures will take place by themselves, just as they did before. We will make sure that you do not even notice some changes and fell free and home. After all, B Hotel Bishkek is your sweet home, in the heart of Bishkek! ” – General Director of B Hotel Bishkek Saltanat Midin.

Respectfully,

B Hotel Bishkek Team

 

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